MemoRay FAQ

MemoRay is a Windows application from RayAI LLC for searching imported documents and asking questions with sources. Read MemoRay Product Facts for the complete capability and limitation overview.

MemoRay is for privacy-conscious professionals, micro-business owners, consultants, founders, and individuals who manage sensitive personal or work records.

MemoRay is useful for receipts, invoices, statements, IDs, forms, letters, scans, screenshots, and notes when those records are saved in supported file formats.

MemoRay imports PDF, DOCX, JPG/JPEG, PNG, plain text (.txt, .text, .log), Markdown (.md, .markdown), reStructuredText (.rst), AsciiDoc (.adoc, .asciidoc), and Org (.org). Text markup is read as inert text; embedded commands, includes and remote references are not executed or fetched. Readable, unencrypted DOCX is supported. Unsupported files are skipped without blocking supported files. CSV, XLSX, PPTX, standalone JPEG 2000/JP2/J2K and TIFF are not supported imports.

MemoRay’s core document workflow is local-first. Imported documents, text reading, search, and Ask MemoRay run on your Windows device.

Network access is used for Founder Access license activation and validation, app update checks, and support forms you choose to submit. Document content is not sent to MemoRay licensing or update services.

Founder Access requires approval and a license key. Use the approved email address and license key from your access email to activate MemoRay inside the app. The protected-documents password is separate and is created locally by you.

The core document workflow runs locally. An internet connection is required for Founder Access license activation and validation, downloads, update checks, and support forms. See the access terms on your approved download page for the current offline grace period.

No. Your Founder Access license key activates MemoRay. The password for protected documents is created locally by you inside MemoRay. RayAI/MemoRay cannot recover that password.

MemoRay processes files you explicitly select from local file paths. If a cloud-sync folder is present locally on your device, MemoRay treats selected files as local files. Cloud-sync behavior is controlled by that provider, not MemoRay.

Ask MemoRay provides answers with sources based on matching information in imported documents. Match labels describe the available evidence; they do not guarantee that a source answers the question. Open the source and verify important information before relying on a result.

Search and Ask results may be incomplete, inaccurate, or unrelated to your question. A match label does not establish that a source answers the question. Open the source, check its relevance, and refine the question if the evidence is insufficient.

Yes. MemoRay includes local text reading for scanned PDFs and images.

Standard documents such as reports, resumes, receipts, invoices, typed memos, and text PDFs usually work best. Some low-quality scans, rotated images, ID cards, passports, membership cards, business cards, and card-like documents may be less precise. They may be imported with a less specific document type or may miss details such as names, dates, membership numbers, or expiration dates.

You can still search the text MemoRay is able to read and review the source document yourself.

MemoRay uses on-device Tesseract/PDFium text reading. Difficult cards, IDs, handwriting and low-quality scans can still produce incomplete or incorrect details.

Compare extracted details with the source and correct them where needed. The experimental Worldclass OCR option is not included.

Founder Access is MemoRay's controlled Windows access program. Approved users receive 6 months of free access while MemoRay is refined with feedback from privacy-conscious professionals, micro-business owners, and power users.

Paid checkout is not yet live. MemoRay is currently available through Founder Access. Standard individual annual subscriptions are planned at US$99/year, with eligible pre-GA Founder Members receiving a US$49/year renewal price for one continuously active individual subscription when paid checkout becomes available. This is not a general public price.

Founder Access is currently free. Installing or using MemoRay during Founder Access does not automatically start a paid subscription or charge your payment method.

Paid checkout is not yet live. Standard MemoRay individual annual subscriptions are planned at US$99/year. Eligible pre-GA Founder Members may receive a Founder Member renewal price of US$49/year for one continuously active individual subscription when paid checkout becomes available. This is not a general public price.

Planned pricing when paid checkout becomes available:

• Standard individual annual subscription: US$99/year. One person and one device per individual license.
• Eligible Founder Members from the pre-GA Founder Access program: Six months free, then US$49/year for one individual annual MemoRay subscription while it remains continuously active. This is not a general public price.

When paid checkout becomes available, standard paid subscriptions will renew automatically each year unless canceled before renewal. Cancellation stops future renewals; access continues through the paid term.

The Founder Member price is annual only. It continues on annual renewal while the eligible subscription remains continuously active. It is not automatically guaranteed after cancellation, a material lapse following failed payment recovery, or failure to convert through the approved Founder flow.

Founder pricing is personal and is not transferable to another person, organization, or account/email unless the transfer is manually approved. It does not apply to future team plans, seats, multiple plans, Advisory services, paid courses, usage billing, or other products unless explicitly stated otherwise.

Founder pricing does not stack with other discounts or promotions unless explicitly allowed. Founder bug or suggestion credits apply against the Founder Member's applicable annual subscription price, normally US$49/year for an eligible Founder Member.

Founder Access requests will close when MemoRay reaches general availability, currently planned for October 2026.

Founder pricing eligibility requires activation of the approved Founder Access license before MemoRay reaches general availability.

Founder members will receive renewal details before the free period ends. No automatic charge applies during Founder Access.

Review the Terms and Refund Policy for the planned paid offering.

MemoRay supports 64-bit x64 editions of Windows 10 and Windows 11. There is no Windows ARM64, macOS, Linux or mobile application. Cloud and multi-device document synchronization are not included.

• MemoRay Founder Access is currently available for Windows.
• Windows 10 or Windows 11, 64-bit x64.
• 8 GB RAM minimum; 16 GB recommended.
• 2 GB free disk space for the app, plus additional local storage for imported documents and the local search index.
• SSD recommended.
• Internet connection required for Founder Access license activation/validation, support forms, and update checks.
• Supported files: PDF, DOCX, JPG/JPEG, PNG, plain text, Markdown, reStructuredText, AsciiDoc, and Org.
• macOS and Linux are not included in the first Founder Access release.

Cloud AI assistants are useful for general reasoning and fluent answers. MemoRay is focused on private document memory where core workflows do not require uploading selected files to a cloud AI tool.

Local AI chat tools focus on running models locally. MemoRay focuses on document import, local processing, search, answers with sources, and user-controlled memory around selected private records.

Open the document in MemoRay, choose Remove from MemoRay, and confirm. This removes its saved copy and document details from MemoRay; your original file is not changed.

Deleting an original file outside MemoRay is a separate action. Removing the entire MemoRay workspace resets the local library and requires importing documents again. Contact MemoRay Support before resetting it if you need help preserving your library.