MemoRay Support Early-access answers
FAQ

MemoRay FAQ

Answers to common questions about MemoRay early access, local document processing, supported files, platform availability, and current product boundaries.

Last updated: May 14, 2026

Questions

Practical answers for early users.

MemoRay is not generic chat and is not positioned as a replacement for every AI assistant, file search tool, or note app. It is focused on private document memory around files you choose to import.

Product basics

What is MemoRay?

MemoRay is a local-first document search and retrieval app for private records. It helps you search and ask questions across selected files with answers grounded in your own documents.

Who is MemoRay for?

MemoRay is for privacy-conscious professionals, micro-business owners, consultants, founders, and individuals who manage sensitive personal or work records.

What kinds of records is MemoRay useful for?

MemoRay is useful for receipts, tax records, statements, IDs, forms, invoices, agreements, warranties, policies, letters, scans, screenshots, and notes.

What file types does MemoRay support today?

The current early-access build supports PDF, DOCX, PNG, JPG, and JPEG files.

Local processing and trust

Does MemoRay upload my documents?

No document content is uploaded for the current core local workflow. Core MemoRay functionality is designed around local import, processing, indexing, search, and evidence-backed retrieval on the user's device.

Does MemoRay require an account or login?

The current core local workflow is designed around local document processing. Download, licensing, support, recovery, or future sync features may introduce account or license flows later.

Does MemoRay work offline?

The core document workflow is designed to run locally. Some website, download, licensing, update, support, or future optional features may require internet access.

Can MemoRay work with files in OneDrive, Dropbox, or Google Drive folders?

MemoRay processes files you explicitly select from local file paths. If a cloud-sync folder is present locally on your device, MemoRay treats selected files as local files. Cloud-sync behavior is controlled by that provider, not MemoRay.

What is Ask MemoRay?

Ask MemoRay is retrieval-focused. It is designed to answer questions using imported documents and visible source context, not to act as a generic chatbot.

What happens if MemoRay cannot find enough evidence?

MemoRay should avoid unsupported answers and indicate when it cannot answer reliably from imported files.

How accurate is OCR?

OCR quality depends on source quality, scan clarity, image resolution, handwriting legibility, and document layout. Early-access results may vary.

Early access and platforms

What is Founder Access?

Founder Access is MemoRay's early-access cohort. Early users receive 6 months of free access while MemoRay is refined with feedback from privacy-conscious professionals, micro-business owners, and power users.

Is Founder Access free?

Yes. Founder Access is currently planned as 6 months of free access for the early-access cohort. Paid download, licensing, and refund flows are not active yet.

Is MemoRay Windows-only?

No. Windows is the first early-access platform. Future platform priorities will be shaped by early user demand, including macOS, Linux, iOS, Android, and additional desktop/mobile support.

How is MemoRay different from cloud AI assistants?

Cloud AI assistants are useful for general reasoning and fluent answers. MemoRay is focused on private document memory where core workflows do not require uploading selected files to a cloud AI tool.

How is MemoRay different from local AI chat tools?

Local AI chat tools focus on running models locally. MemoRay focuses on document ingestion, retrieval, evidence, and user-controlled memory around selected private records.

Data, deletion, and telemetry

Can I delete imported files or MemoRay data?

Users remain responsible for managing their original files and local app data. Data management behavior may evolve during early access, and current product limits should be reviewed in the Privacy Policy.

What is optional telemetry?

Optional anonymous usage metrics are off by default. When enabled, they are intended to help improve product reliability and usage understanding without collecting document content, query text, embeddings, or file names.

Related Pages

For privacy handling, legal terms, and software license scope, review the Privacy Policy, Terms, and EULA.